FAQs
Why are more and more people choosing home water purification systems?
More and more people choose to use home water purification systems mainly because they provide an efficient and reliable way to purify drinking water. Such systems can remove most contaminants in water, including bacteria, viruses, heavy metals (such as lead and mercury), chlorine, other chemicals, and certain drug residues and pesticides.
TOKIT water purifiers are equipped with a strontium-rich mineralized filter and post-coconut shell-activated carbon, which enhances the taste of water and gives it a refreshing mineral water-like taste.
The strontium contained in the TOKIT filter helps delay cell aging, ensure stable body functions, protect the cardiovascular system, promote bone growth and strength, inhibit bacterial growth, and reduce tooth decay. Therefore, using a TOKIT water purifier not only provides safe and pure drinking water but also brings a refreshing taste and multiple health benefits.
What are the features of the 6-stage reverse osmosis system?
The TOKIT 6-stage reverse osmosis system provides advanced water filtration through 6 different layers, each with a specific function to ensure safe, clean drinking water:
Pleated PP cotton: This layer filters out large particles such as sand, rust, and other sediments.
Activated carbon: Removes odors, prevents scale buildup, and extends the life of the RO membrane.
ROmembrane: This stage eliminates microorganisms, bacteria, and heavy metal ions, ensuring that the water is free of harmful contaminants.
Coconut shell carbon rods: This layer further enhances the taste of the water by absorbing any remaining odors and impurities.
Strontium-enriched rock membrane: Adds beneficial minerals to the water, improving water quality and nutritional value.
High-density non-woven fabric: Protects the core filter element and extends the overall life of the filter. By combining these six stages, the TOKIT RO system can effectively purify water, making it safe and healthy to drink.
Why does the water taste worse after using a countertop reverse osmosis water filter?
When you first use a new countertop reverse osmosis water filter, the taste of the water may change. This is mainly due to the activated carbon dust in the new filter.
The activated carbon filter usually needs to be rinsed before the first use to remove impurities and carbon dust to prevent them from affecting the taste of the water.
In addition, the taste of purified water may also change due to installation or configuration problems, such as loose interfaces that allow air to mix into the system. In addition, as chlorine and other chemicals are removed from tap water, your taste may take time to adjust to the new water quality.
Make sure to follow the instructions and contact the manufacturer or professional service if necessary to ensure that the water purifier is operating correctly to ensure water quality and taste.
Is reverse osmosis water harmful to the kidneys?
Reverse osmosis water (RO water) itself is usually not directly harmful to the kidneys. Reverse osmosis technology can effectively remove most impurities in water, including bacteria, viruses, heavy metals, and chemical contaminants, so the water it produces is very pure. However, this pure water also removes many minerals that are present in natural water, such as calcium, magnesium, and potassium.
For most healthy adults, drinking demineralized water (such as reverse osmosis water) does not pose a direct threat to health, as a balanced diet can usually replenish these minerals. However, if there are specific health problems, such as kidney disease, it is best to consult a medical professional before changing your drinking habits. The doctor may recommend that such patients ensure that the water they drink contains enough minerals, or make up for the lack of these minerals through diet and supplements.
Will TOKIT’s water purifier leak?
TOKIT water purifiers will undergo rigorous multiple tests during the design and production process to ensure that they will not leak.
However, even so, the water purifier may still leak due to improper installation (TOKIT water purifiers are designed to be plug-and-play, no installation is required, convenient and environmentally friendly.), worn or damaged parts, and loose interfaces. To reduce the risk of leaks, follow these tips:
Regular inspection and maintenance: Check all connection points and pipes of the water purifier regularly to ensure they are tight and free of damage. Replace filters and other replaceable parts according to the manufacturer’s recommended schedule to avoid leaks caused by aging or damage.
Use reliable parts and accessories: Make sure that all accessories are used (such as pipes, joints, etc.) meet quality standards and are fully compatible with the water purifier.
If your TOKIT water purifier leaks, it is recommended to first confirm that the device is installed correctly according to the instructions and that all connections are tight. If the problem persists, you should immediately contact customer service or professional repair service for diagnosis and repair.
Is TOKIT’s tankless reverse osmosis system easy to install?
Yes, the TOKIT tankless reverse osmosis system is usually designed to be user-friendly and focus on easy and quick installation. Most of these tankless reverse osmosis systems adopt the plug-and-play design concept, allowing users to start using them by simply connecting to the water source without complicated installation steps.
This design is not only convenient for ordinary consumers to install by themselves but also saves additional installation costs and time.
What contaminants does TOKIT countertop reverse osmosis remove?
TOKIT countertop reverse osmosis is designed to remove harmful contaminants from water while retaining beneficial minerals to preserve the natural taste and nutritional value of the water.
This means that TOKIT water purifiers may have specially designed filtration technology that can increase or retain essential minerals such as strontium in the water. Strontium is believed to help improve bone health and give water a unique taste. TOKIT water purifiers can generally remove the following types of contaminants:
Chemical contaminants: These include chlorine, pesticides, drug residues, and volatile organic compounds (VOCs) that can cause taste and odor problems.
Heavy metals: Countertop reverse osmosis removes heavy metals such as lead, mercury, arsenic, and chromium, which can cause long-term health hazards.
Microorganisms: Countertop reverse osmosis can effectively filter out bacteria, viruses, and other organisms, reducing biological contamination in water sources.
Suspended matter and particles: Such as silt and other visible particles, are often the cause of obvious turbidity in water.
Is TOKIT under sink water filter safe?
TOKIT’s sink water filter is designed to be safe and efficient to ensure that users have access to clean, safe drinking water. These water purifiers follow strict quality control standards during the design and manufacturing process, and usually include the following safety features:
Strict quality testing: TOKIT water purifiers undergo strict quality testing before being sold on the market, including testing their structural stability, filtration effect, and electrical safety.
Certification and compliance: These products usually meet international or regional safety standards and certifications, such as CE, FCC, RoHS, etc., to ensure that the products meet health and environmental requirements.
Use of non-hazardous materials: During the manufacturing process, TOKIT water purifiers usually use safe and non-toxic materials that do not react with water to ensure that no harmful substances are released into the filtered water.
Efficient pollutant removal: TOKIT water cleaners can effectively remove harmful substances in water, such as heavy metals, bacteria, viruses, and chemicals, while retaining minerals beneficial to the human body, thereby providing safe and healthy drinking water.
How to maintain a countertop reverse osmosis water filter?
To effectively maintain your countertop reverse osmosis water filter, you can follow these steps:
Regular filter replacement: Depending on the frequency of use and water quality, replace the filter regularly to maintain optimal filtering performance. Typically, TOKIT’s PCT filter can be used for 1 year, and the RO membrane can be used for 2 years.
System cleaning and disinfection: Regularly clean the exterior and interfaces of the countertop reverse osmosis water filter to prevent dust accumulation.
Check for leaks and tight connections: Check that all interfaces and connections of the countertop reverse osmosis water filter are tight and leak-free. Leaks not only waste water resources but may also damage the countertop reverse osmosis water filter itself.
Performing these maintenance tasks regularly can extend the life of the water purifier and ensure that you and your family can continue to enjoy clean and safe drinking water.
What is the life of a TOKIT under-sink water filter?
The life of a TOKIT water purifier is generally 2 to 3 years, depending on proper care and regular maintenance. This lifespan can be affected by a variety of factors, such as the quality of filtered water, the frequency of use, and the type of filter used in the system.
Regular filter replacement, professional cleaning, and ongoing inspection for wear can significantly increase the lifespan and proper functioning of your water purifier.
Can the TOKIT water purifier be set with different temperature options?
Yes, the TOKIT water purifier can achieve instant heating and cooling with 5° ice water technology.
Instantaneous Heating Technology
Our TOKIT AkuaPure T1 Pro Reverse Osmosis Water Filter Countertop is equipped with state-of-the-art stainless steel thick film heating technology, delivering a powerful 2100W instantaneous heating capability. With just one click, you can enjoy purified water without the need to wait for boiling water. The 8 temperature options ranging from 77°F to 210°F cater to various daily drinking water needs, including hot beverages like tea, coffee, milk, and more.
Compression Mechanism for Refrigeration
Do you want to drink the cool water in the hot summer at any time? TOKIT AkuaPure T1 Ultra water filter meets your needs. Compared with the TOKIT T1 Pro water purifier, the T1 Ultra uses an upgraded compression mechanism for refrigeration, allowing you to enjoy 41℉ chilled water with one click.
What is the main function of the double water outlet of the under-sink water purifier faucet?
TOKIT AkuaPure U2 and U2 Pro are equipped with multi-function faucets, providing two water supply modes to meet various household water needs.
One is for daily use, such as washing vegetables, fruits, and hands, and the other is mainly for drinking water. Not only is it healthier and more convenient, but also the different water channels greatly save the life of the filter element, saving household expenses.